Support people with poor literacy or who don't speak English in their health
English speakers of other languages (ESOL) find accessing NHS info really hard -> use simple language
People with poorer language skills have poorer health - need to develop teaching packs that don't just teach literacy, they also teach better health (gets better health outcomes)
Technology has the capability to achieve this, with many devices having a capability to make the information more accessible to the user (larger print and/or audio). Another good example of the use of technology is the www.healthwatchbirmingham.co.uk/ website, which includes the functionality to translate the text into one of 80 different languages (using a dropdown in the header of each web page to select the language required). The site allows audio, in the language selected, for each page.
This content is created by the open source Your Priorities citizen engagement platform designed by the non profit Citizens Foundation